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If you’ve searched for an “ExtendedCare login” and landed on a confusing mix of results, you’re not alone. The short answer: there are two separate US healthcare companies
If you’ve searched for an “ExtendedCare login” and landed on a confusing mix of results, you’re not alone. The short answer: there are two separate US healthcare companies both using the ExtendedCare name, and they do completely different jobs. One is a hospital referral platform owned by WellSky. The other is a telehealth video platform owned by a Chicago firm called Dillon Kane Group. Neither is a UK service, and neither is open to the public, so this guide explains what each one actually is, who is meant to use it, and how to tell them apart.
Search for this term and you’ll mostly find recycled “how to log in” articles that repeat generic advice (click forgot password, contact support) without explaining what the system is for. That’s because most of these pages were written to catch search traffic, not to answer the actual question.
The real source of the confusion is that two unconnected companies picked almost the same name. One trades as CarePort but its training and support pages sit on the extendedcare.com domain. The other trades as ExtendedCare Telehealth and ExtendedCare Bedside, and its site is at extcare.com. If you weren’t told exactly which one your employer or hospital uses, it’s genuinely hard to tell them apart from a search results page.
The system behind www.extendedcare.com belongs to WellSky Corporation, a US healthcare technology company based in Overland Park, Kansas. The product itself is now called WellSky CarePort Referral Intake, and it grew out of two older platforms, CarePort and Curaspan, that WellSky had already been running for years. Longer-serving users may still know the extendedcare.com sign-in screen by its older name, Extended Care Web Referral, which is the same portal under a previous label rather than a separate system.
If you’ve typed “extendedcare com login” or “www extendedcare com web referral” into a search bar looking for this exact screen, this is the one: it lives at extendedcare.com and is the professional-facing side of CarePort, not a public website you can browse without an account.
In plain terms, it’s software that hospitals and post-acute care providers (think skilled nursing homes, home health agencies, hospices, and durable medical equipment suppliers) use to send and manage patient referrals. When a hospital discharges a patient who still needs ongoing care, someone has to find a provider, send over the paperwork, and track the response. CarePort digitises that process instead of leaving it to fax machines, phone calls and email attachments.
Scale matters here. WellSky says its CarePort network connects around 2,000 hospitals and health systems with roughly 130,000 post-acute providers, and processes about 54 million referrals a year. That’s a genuinely large piece of US care-transition infrastructure, even though almost nobody outside the healthcare sector has heard of it.
WellSky relaunched the platform in September 2025 with an AI layer built into the referral workflow. A tool called WellSky Summarize, part of its broader SkySense AI suite, scans each incoming referral packet and pulls out the key clinical details automatically, turning a stack of discharge paperwork into a short summary a case manager can read in seconds. WellSky expanded these AI extraction and summarisation features again in March 2026, aiming to give referral teams one combined worklist instead of separate inboxes for fax, secure messaging and third-party portals.
Beyond intake, the CarePort side of the platform also includes:
This system is built for people who work inside a hospital discharge planning team, a skilled nursing facility, a home health or hospice agency, or a DME supplier that receives hospital referrals. It is not a patient portal and it is not aimed at the general public. The logon page itself states plainly that it’s a private WellSky system restricted to authorised users, and that unauthorised access can carry legal consequences, so this isn’t a case of “just try logging in and see.”
If your organisation uses CarePort and you need access, the request goes through your own employer’s IT or clinical operations team, who set you up with credentials tied to your organisation’s account. There isn’t a public sign-up page, because access is granted at the organisation level, not the individual one.
If you’ve forgotten your password or username, the correct route is the recovery links on your organisation’s own logon page, or WellSky’s client support line, not a third-party blog. WellSky’s published client support number for CarePort issues is 866 790 8690, and product enquiries go through CN-PACSolutions@WellSky.com. Keep in mind support lines and contact routes do change from time to time, so it’s worth confirming the current details on WellSky’s own site before you call.
The second “ExtendedCare” has nothing to do with WellSky at all. Extended Care LLC, trading as ExtendedCare, is based in Chicago and is an affiliated business of the Dillon Kane Group, a technology holding company that’s been operating since 2002. Its products are ExtendedCare Telehealth™ and ExtendedCare Bedside™.
ExtendedCare Telehealth is a video visit platform built for health systems, not a referral tool. It’s designed to sit inside a hospital’s existing electronic health record so that clinicians can run scheduled or on-demand video appointments without leaving the EHR screen they already work in. Under the bonnet, it runs on Cisco’s Webex video infrastructure, either cloud-hosted or on the hospital’s own servers, which the company markets as “Telehealth Your Way.”
ExtendedCare Bedside is the companion product for in-hospital patients: a bedside screen combining entertainment, education, and a telehealth connection, aimed at improving the in-patient experience rather than managing referrals between organisations.
Again, this is enterprise software rolled out by a hospital or health system to its own clinicians and, in the case of Bedside, to admitted patients on hospital-supplied devices. There’s a separate admin portal at a subdomain of extcare.com for system administrators managing the platform’s configuration, which is a different login again from the clinician-facing telehealth interface. None of this is something a member of the public signs up for independently.
| CarePort (WellSky) | ExtendedCare Telehealth (extcare.com) | |
| Owner | WellSky Corporation | Extended Care LLC (Dillon Kane Group) |
| Head office | Overland Park, Kansas | Chicago, Illinois |
| What it does | Manages referrals between hospitals and post-acute providers | Runs video telehealth visits inside a hospital’s EHR |
| Typical user | Discharge planners, referral coordinators, post-acute providers | Clinicians running video visits, admitted patients |
| Login route | Your employer’s CarePort account, set up by your organisation | Your health system’s telehealth account, set up by your employer |
Start with whoever asked you to log in, whether that’s a hospital’s discharge team, a referral coordinator, or an IT helpdesk, and ask them directly which system they mean and what the exact web address is. Given both companies share a name, the safest move is always to get the login link from an internal, trusted source such as your employer’s intranet or IT team, rather than clicking a result from a general web search.
If you’ve received an email or link claiming to be from either service and something feels off (unexpected sender, a slightly altered domain name, a request for credentials by email), don’t click through. Verify with your organisation’s IT or security team first. Healthcare referral and clinical systems are a known target for phishing precisely because staff move quickly and don’t always check a domain name character by character.
It’s the older name for the same sign-in screen now used for WellSky CarePort Referral Intake. “Web Referral” was the original label for the professional logon portal at extendedcare.com, so if you’ve seen that phrase on an older document or bookmark, it points to the same CarePort account, not a different tool.
No. Extendedcare.com hosts training and logon pages for WellSky’s CarePort Referral Intake platform, while extcare.com belongs to Extended Care LLC, a separate Chicago company offering telehealth software. They share a similar name by coincidence, not ownership.
No. Both platforms are enterprise systems provided to hospitals, post-acute providers and their staff. Access is set up by your employer or health system, and there’s no public self-registration page for either one, so you won’t find a genuine ExtendedCare login form to sign up through on your own.
Use the “Forgot password” link on your organisation’s own CarePort logon page, which will usually send a reset link to your registered work email. If that doesn’t work, contact WellSky’s client support line for CarePort, currently listed as 866 790 8690, or ask your internal IT team to reset it for you.
It’s an AI tool built into the newer CarePort Referral Intake platform that reads incoming referral documents and produces a short clinical summary automatically, so referral teams don’t have to read every page of a discharge packet by hand.
WellSky states its CarePort network covers roughly 2,000 hospitals and health systems and about 130,000 post-acute care providers, handling around 54 million referrals each year as of its 2025 relaunch announcement. Figures like this change as WellSky adds partners, so treat it as an approximate, current-as-of-launch figure rather than a fixed number.
Curaspan was an earlier referral management platform that WellSky had already been running. The current CarePort Referral Intake product, relaunched in September 2025, was built by combining the most-used features of both the older CarePort and Curaspan tools into one platform.
It’s built to plug into a health system’s existing electronic health record and runs on Cisco Webex infrastructure, either in the cloud or hosted on-site, so the exact integration depends on what a particular hospital already has in place.
Don’t click the link. Contact your organisation’s IT or security team to verify it first, since login pages for enterprise healthcare systems are a common phishing target and a slightly altered domain name is easy to miss at a glance.
