Searching for a “UKG Pro login” page and landing on the wrong site? There isn’t one universal login for UKG Pro, because the system is built separately for each employer, and you’ll need either your organisation’s own login URL or a company access code to get in. This guide explains where to find both, what to expect on your first sign in, and how to sort out the most common access problems.

UKG Pro (formerly known as UltiPro) is the HR and payroll platform behind the scenes at thousands of organisations, including plenty in the UK. If your employer uses it, you’ll rely on it for payslips, schedules, and benefits, so getting the login sorted properly matters.

What Is UKG Pro?

UKG Pro is a human capital management platform, built by UKG (Ultimate Kronos Group), used to handle payroll, benefits, scheduling, time off, and general HR admin. It’s the modern name for a product previously called UltiPro, so if you’ve seen both names floating around online, they’re the same underlying system.

Organisations of very different sizes use it, from small employers with a handful of staff to large multinational companies. What you see once logged in depends entirely on how your specific employer has set it up, since UKG Pro is highly configurable.

Why There’s No Single “UKG Pro Login” Page

This trips a lot of people up, so it’s worth explaining properly. UKG Pro runs on what’s called a multi-tenant setup, meaning one piece of software serves many separate organisations, each with its own private environment and data. Searching “UKG Pro login” on Google and clicking the first generic result will very often land you on a page that has no idea who you are, because it isn’t actually connected to your employer’s account.

Instead, access depends on one of two things: a direct login URL specific to your employer, or a company access code that tells the app which organisation’s data to pull up. Either one is issued by your employer, not by UKG directly, so there’s genuinely no shortcut around getting it from HR or IT first.

How to Find Your UKG Pro Login

If you’re a new starter or you’ve simply lost track of the right link, there are a few reliable ways to track it down.

1. Check your onboarding paperwork or welcome email from HR, since the direct login URL is often included there.
2. Look for a bookmark or shortcut on a work computer, if you’ve logged in from one before.
3. Ask your HR or payroll contact directly for your organisation’s specific UKG Pro URL.
4. If your employer has an intranet or internal portal, search there, since many organisations link out to UKG Pro from an internal homepage.

Once you have the correct link, bookmark it rather than relying on a search engine each time, since generic searches are exactly how people end up on the wrong page.

UKG Pro Login Company Access Code Explained

The company access code is essentially a key that tells the UKG Pro app which employer’s environment to open, since thousands of separate organisations run on the same underlying software.

Where to Find Your Access Code

Your access code should come from your employer, typically through HR, IT, or an onboarding pack. Some organisations also display it inside the desktop version of UKG Pro itself, usually somewhere in the account or mobile app settings menu, if that feature has been switched on by your HR administrator. If you can’t see it there, don’t spend ages hunting, since the fastest route is simply asking HR directly.

Setting Up the Mobile App With the Access Code

On the UKG Pro mobile app, the access code (or a scannable QR code, if your employer provided one) is entered once during the first setup. After that, the app stores it securely on your device so you don’t need to re-enter it every time, unless you delete and reinstall the app, in which case you’ll need it again.

It’s worth noting you can be linked to more than one organisation’s UKG Pro environment if you happen to work for two employers that both use it, though you can only be logged into one at a time and will need to enter the relevant access code separately for each.

UKG Pro Login for Employees: What You Can Actually Do

Once you’re properly logged in, whether through the web version or the app, UKG Pro covers most of the day-to-day HR tasks employees need.

Payslips and pay history. Most organisations make current and past payslips available to view or download directly, which is genuinely useful for anything from a mortgage application to a general check that a pay rise went through correctly.

Schedules and time tracking. Depending on your employer’s setup, you may be able to view upcoming shifts, clock in and out, or request changes to your availability.

Time off and PTO requests. Holiday or leave requests are commonly submitted and approved directly through UKG Pro, cutting out the back-and-forth of emailing a manager separately.

Benefits enrolment. Health insurance, pension, and other benefit elections often run through the platform during open enrolment periods, though exactly what’s on offer depends entirely on your employer.

Personal details. Address, bank details for pay, and emergency contact information are usually editable directly, which matters most around a house move or a change in circumstances.

Multi-Factor Authentication and First-Time Login

Most UKG Pro environments now require multi-factor authentication (MFA), so don’t be surprised if your first login asks you to register a mobile number or email address for a verification code. This isn’t optional in most setups, since it’s a standard security layer for a system holding payroll and personal data.

After the initial setup, you’ll typically only be prompted for a fresh code when logging in from a new device, a new location, or after a longer period of inactivity. Some organisations also support single sign-on (SSO), letting you log in with your normal work credentials rather than a separate UKG Pro password, though this depends entirely on how your employer has configured things.

If SSO throws an error, it’s often because you’re not connected to your company’s VPN, so that’s worth checking before assuming something’s broken with your account.

Common UKG Pro Login Problems and Fixes

A handful of issues come up repeatedly for employees trying to get in.

Wrong or generic login page. This is the single most common problem, and it almost always comes down to searching “UKG login” generically rather than using your employer’s specific URL. Go back to your onboarding email or ask HR for the correct link.

Access code not recognised. Double check you’ve entered it exactly as given, since these codes are case sensitive in some setups and easy to mistype. If it still doesn’t work, confirm with HR that the code itself hasn’t changed, which does happen occasionally.

MFA code never arrives. Check the phone number or email on file is current. If it’s outdated, your HR or IT team will need to update it before verification can go through properly.

Locked out after failed attempts. Most systems like this lock temporarily after several incorrect tries. If waiting it out doesn’t resolve it, your organisation’s HR or IT support desk is the quickest way back in.

App won’t sync after reinstalling. You’ll need to re-enter your company access code from scratch, since it’s stored locally on the device rather than tied to your personal login itself.

Beware of Fake “UKG Login” Websites

Worth flagging directly, since a search for “UKG Pro login” or “UltiPro login” turns up a fair number of low-quality, unofficial sites that have nothing to do with UKG or your employer. Some are outdated blog posts, and a few are genuinely unrelated clickbait sites that happen to rank for the phrase.

A few habits keep things safe:

• Only use the login URL your employer actually gave you, not a generic one found through search.
• Be wary of any site asking for your access code, username, or password that isn’t the exact page your HR team pointed you to.
• If a “UKG login” page has unrelated ads, celebrity gossip links, or anything that doesn’t look like a genuine HR system, close it and go back to your employer’s official link instead.

UKG Pro vs UltiPro: Same Company, Different Name

If you’ve seen both “UKG Pro” and “UltiPro” mentioned and assumed they’re different systems, they’re not. UltiPro was the platform’s original name under Ultimate Software, and it was rebranded to UKG Pro following the 2020 merger between Ultimate Software and Kronos, which formed UKG.

Some older documentation, bookmarks, and even a few employer intranets still use the UltiPro name, so if you’re told to log into “UltiPro” by an employer, you’re very likely dealing with the same UKG Pro system under its previous branding.

FAQ

Where do I find the UKG Pro login page?

There’s no single UKG Pro login page for everyone, since each employer has its own dedicated URL or company access code. Check your onboarding email, ask HR directly, or look for a saved bookmark from a previous login on a work device.

What is a UKG Pro company access code?

The company access code is a unique identifier that tells the UKG Pro app which employer’s environment to connect to, since the same software serves thousands of separate organisations. It’s issued by your employer, typically through HR or IT, not by UKG directly.

Why can’t I log into UKG Pro with a generic Google search?

 Because UKG Pro is built on a multi-tenant system, meaning every organisation has its own private environment rather than sharing one universal login page. A generic search result won’t be connected to your employer’s specific account.

Is UltiPro the same as UKG Pro?

Yes, UltiPro was the original name of the platform before it was rebranded to UKG Pro following the 2020 merger that created UKG. If your employer still refers to “UltiPro,” they mean the same system.

How do I reset my UKG Pro password?

Use the “Forgot Password” link on your employer’s specific UKG Pro login page, which will verify your identity through your registered email or MFA method. If that doesn’t work, your HR or IT support desk can reset it directly.

Can I use UKG Pro on my phone?

Yes, UKG Pro has a mobile app that requires your employer’s company access code or a QR code during first setup. Once set up, it stores that code securely on the device so you don’t need to re-enter it each time you open the app.

What do I do if my UKG Pro access code doesn’t work?

Double check you’ve typed it exactly as given, since these codes can be case sensitive, and confirm with your HR team that the code hasn’t changed recently. If it’s still not working after that, IT or HR support is the quickest way to sort it out.

Can I access UKG Pro for two different employers?

Yes, if both employers use UKG Pro, but you can only be logged into one organisation’s environment at a time. You’ll need to enter the relevant access code separately for each one.