If a kantime health.net login screen has popped up and you’re not sure what you’re looking at, here’s the short version: KanTime is US home health, hospice, and private duty care software, and the login you’re seeing belongs to a specific care agency rather than to the public. Access is granted by that agency, whether you’re a clinician, a caregiver, or a patient’s family member, so there’s no general sign-up page to hunt for. This guide covers what KanTime actually does, the difference between its several login portals, and what to do if you’re stuck.

What is KanTime?

KanTime is cloud-based agency management software built by Kanrad Technologies Inc., a company based in Plano, Texas, founded in 1997. It’s used by home health, hospice, pediatric, and private duty care agencies to run clinical documentation, scheduling, billing, and compliance in one system rather than juggling separate tools for each.

On the clinical side, KanTime handles patient records, visit notes, and care plans. On the operational side, it covers staff scheduling, payroll, Medicare and Medicaid billing, and electronic visit verification (EVV), the system US regulators require for confirming that a caregiver actually attended a scheduled visit. Agencies choose KanTime specifically because it brings all of this together for a single organisation’s use, not because it’s a consumer product anyone can browse.

hh.kantime health.net login: the clinician and staff portal

The hh.kantimehealth.net address is the login for KanTime’s home health module, the side of the system clinicians, nurses, and agency staff use day to day. “HH” simply stands for home health, distinguishing this portal from the private duty (“PD”) side of the platform, which runs on a separate subdomain.

Through this portal, staff can:

• Open and update patient charts, visit notes, and care plans.
• View and manage scheduling for field staff and clinicians.
• Complete clinical documentation required for compliance and billing.
• Handle electronic visit verification entries where required by their state.

This login belongs to your employer, not to KanTime as a company. Your username, password, and the specific web address you use are all set up by your agency’s administrator, so if you’re a new employee without credentials yet, the right first step is asking your own supervisor or IT contact rather than searching for a generic sign-up form, because none exists.

www.kantime health.net and the other portals you might land on

Search results for KanTime often surface several different addresses, and it’s worth knowing they’re not interchangeable:

• hh.kantimehealth.net, the home health clinician and staff portal covered above.
• A private duty (PD) portal, used by agencies running private duty and non-medical home care rather than clinical home health.
• The Family Portal, which lets a patient’s family view care records, visit summaries, and updates the agency has chosen to share.
• The Caregiver login, used by caregivers to log visits, record tasks completed, and capture patient signatures in real time.
• An identity or admin sign-on page, used by agency administrators managing user accounts and permissions across the organisation.

www.kantimehealth.net itself generally acts as KanTime’s main domain, from which you’re directed to whichever specific portal applies to your role. Which one you land on depends entirely on the link your agency sent you, not on anything you choose yourself.

Family Portal and Caregiver login: who these are actually for

If you’re a patient’s relative rather than an employee, the Family Portal is the one relevant to you. Agencies set this up so families can check in on care without phoning the office for every update, covering things like scheduled visit times, care plan summaries, and clinical notes the agency has decided to share.

Caregivers, meanwhile, get their own login built for logging visits on the move: recording arrival and departure times, noting tasks completed, and capturing an electronic signature confirming the visit happened. This is the login built for people delivering care in someone’s home, not for administrative staff.

Access to both of these logins comes directly from the care agency involved. If you’re a family member who thinks you should have access but don’t, the request goes to the agency’s office, not to KanTime’s corporate support line, since the agency controls who gets an account.

How to actually get logged in

If you already have credentials, go to the exact web address your agency gave you (hh.kantimehealth.net for staff, or your agency’s specific Family Portal or Caregiver link) and enter your username and password as issued.

If you’ve never had credentials, contact whoever set up your involvement with the agency. For staff, that’s your manager or the agency’s IT contact. For family members and caregivers, that’s the office coordinator or case manager you’ve already been dealing with, since account creation happens on their end.

If you’ve forgotten your password, look for a password reset link on the specific login page your agency uses. Agencies configure this individually, so there isn’t one universal “forgot password” flow that applies to every KanTime customer, and your own agency’s helpdesk is the right point of contact if the reset link doesn’t work.

A caution about lookalike KanTime sites

Because “KanTime login” and “KanTime Medicare” are searched often, a handful of third-party blog and lookalike sites have sprung up around the term, some of which walk through registration steps involving personal identity details. Only trust login and registration pages your agency has actually sent you, at the exact address they provided. If a site outside your agency’s own instructions asks for identifying details like a date of birth or a national identity number before you can proceed, treat that as a signal to stop and check with your agency directly rather than continuing.

This matters more with health data than with most other logins, since a KanTime account can expose visit records and care plans, information covered by HIPAA in the US. Genuine account setup always traces back to the agency providing the care, never to a generic search result.

KanTime Medicare and billing access

Agency back-office staff and billing teams use a separate KanTime Medicare-related login for handling claims, authorisations, and patient billing. Like the clinical portals, this one is issued and configured by the agency employing the billing staff rather than being something an individual signs up for independently.

If billing access isn’t working, the fix is the same pattern as everything else here: contact your agency’s own systems administrator rather than a general search result, since only they can confirm which exact login address and credentials apply to your role.

FAQ

What is kantime health.net?

It’s the domain behind KanTime, US software used by home health, hospice, pediatric, and private duty agencies to manage clinical records, scheduling, and billing. The specific portal you reach (hh.kantimehealth.net for staff, or a Family Portal or Caregiver link) depends on your role and the exact address your agency gave you.

What does hh.kantimehealth.net mean?

“HH” stands for home health, marking this as the portal for clinical staff and caregivers working in home health specifically, as opposed to KanTime’s separate private duty (PD) side of the platform. Staff use this login for patient charts, scheduling, and compliance documentation.

Can I sign up for a KanTime account myself?

No. KanTime accounts are created by the care agency involved, whether that’s for staff, caregivers, or a patient’s family, so there’s no public registration page to complete on your own. Contact the agency’s office directly if you believe you should have access but don’t yet.

How do I access the Family Portal?

Ask the care agency’s office or your case manager for the specific Family Portal link and login details, since agencies set this up individually for each patient’s family. There isn’t a single universal Family Portal address that works the same way for every agency.

I forgot my KanTime password. What do I do?

Look for a password reset option on the exact login page your agency provided, since the recovery process is configured per agency rather than being identical across every KanTime customer. If the reset link doesn’t work, your agency’s own helpdesk or systems administrator is the right point of contact.

Is kantimehealth.net the official site?

Yes, kantimehealth.net is KanTime’s platform domain, distinct from unrelated third-party sites that sometimes appear in search results using similar names. Always use the exact address your agency has given you rather than a domain you found through a general search.

What’s the difference between the caregiver login and the family login?

The caregiver login is for people delivering care, used to log visits, record completed tasks, and capture signatures in real time. The Family Portal is for a patient’s relatives to view shared updates and care information rather than to log any care activity themselves.

Why do I need EVV in KanTime?

Electronic visit verification is a US regulatory requirement confirming that a scheduled home care visit genuinely took place, and KanTime’s home health module includes built-in EVV tools to meet that requirement. Rules vary by state, so which exact EVV process applies depends on where the agency operates.